Thank you for shopping at YPSON. We would like to make sure you have a rewarding experience while purchasing our services therefore please contact us if you need any clarification, we're happy to assist.
Satisfaction Guarantee The satisfaction guarantee covers all orders and it means we are making effort, in good faith, to ensure the customer satisfaction. It is the customer’s duty to provide meaningful, constructive and accurate feedback in order to enable us to provide you with satisfactory results. As long as you are on board, together with your patience, we are ready to ensure your satisfaction.
Refund Policy Please keep in mind that nobody forces You and YPSON to enter this agreement, therefore it is not our responsibility if you changed your mind, not satisfied (due to not liking the design work) or any variation thereof, including force majeure cases and failure to communicate (14a, Terms and Conditions), as long as we have provided with the ordered items as per your order within the specific timeframe. The portfolio stands for the kind of quality we are working at, if you have any doubts please contact us so we can clarify them.
Please understand that digital goods are represented by time investment and experience which by their nature cannot be returned therefore all payments are final and non refundable. However, under our satisfaction guarantee, shall we not reach a satisfactory resolution on your project, even with your proper feedback and involvement, we can apply the amount towards another project. Such cases are rare as we're both interested to have satisfactory results. By paying, YPSON assumes that you fully understand and agree with this refund policy. Please contact us before ordering if you need any clarification.
Revised: Friday, September 27, 2013.